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Search the guides below, or reach out and a real person on our team will get back to you.
Top questions
Why won't my attendees' phones load the session?+
It's almost always venue Wi-Fi. Confirm the captive portal is signed in and that the join link loads on the venue network. If the connection drops mid-session, SeatView reconnects automatically.
Can I switch slides from my phone instead of laptop?+
Yes. Open the same presenter link on your phone. Bluetooth clickers also work paired to either device.
How do I rebrand the join screen?+
On Pro Presenter, upload a logo and pick your brand colors in Settings. Enterprise plans add full event-level branding.
Where can I download the post-event report?+
Once a session ends, open it from your dashboard and export the engagement report as PDF or CSV.
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